Returns & Exchanges

At Solid Gold, we want you to be completely satisfied with your luxury fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery in their original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package With Care

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.